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Store Policies

Payment Methods Accepted

We accept  Cheques drawn on a UK bank, payable to East Riding Books, Paypal to the account of gill@eastridingbooks.co.uk,  arrangement can be made for bank transfer. Note: UK banks have ceased accepting EuroCheques.

Refunds

In the unlikely event you are unhappy with your purchase, we will offer a refund provided you advise us within 7 days of receipt. If the book was wrongly described by us, then we will refund the full book price and postage, and will arrange to pay for the book to be returned to us. If the book is just not what you wanted, we will refund the cost of the book only, and return postage will be at your expense. In all cases, refunds will only be made once the book has been returned in the condition in which it was originally despatched.

Shipping

Postage is set at 4.00 for a book posted to UK weighing up to 1kg.

If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Our books are wrapped carefully in high quality packaging and shipped within 24 hours Monday to Friday.


Privacy

Contact information from the order form is used to ship orders to customers and to contact them when necessary.  

We do not pass these details to any other person.



 



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